77gl Casino – Privacy Policy

Introduction & Scope

This Privacy Policy ("Policy") describes how 77gl Casino ("77gl," "the Company," "we," "us," or "our") collects, uses, stores, discloses, and otherwise processes personal data in connection with the 77gl online gaming platform accessible at https://77gl.org and all associated web properties (collectively, the "Platform").

This Policy applies to all registered players, prospective players who have browsed the Platform without registering, and any individual whose personal data 77gl Casino has received through the provision of the Platform's services. It applies regardless of whether you access the Platform from Metro Manila, Cebu, Davao, or any other part of the Philippines.

By registering an account on the 77gl Casino Platform or by continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read in conjunction with the 77gl Casino Terms and Conditions, which are incorporated by reference. In the event of any conflict between this Policy and the Terms and Conditions with respect to data privacy matters, this Policy shall prevail.

Personal Data We Collect

The categories of personal data 77gl Casino collects depend on the nature of your interaction with the Platform. The following table summarises the main data categories:

77gl Casino does not intentionally collect sensitive personal data (as defined under the Data Privacy Act) beyond what is required for identity verification and legal compliance. Where sensitive data such as government ID information is collected for KYC purposes, its use is strictly limited to regulatory compliance functions.

How We Collect Personal Data

77gl Casino collects personal data through the following means:

• Direct Provision: Data you provide when completing the registration form, submitting KYC documentation, making deposits or withdrawal requests, contacting customer support, or participating in promotions.
• Automated Technical Collection: Data collected automatically when you access the Platform, including IP address, device identifiers, browser data, session activity, and cookie data (see Section 7 below).
• Game Platform Data: Data generated as a by-product of your gameplay activity, including bet placement records, game outcomes, session start and end times, and bonus utilisation data.
• Payment Processors: Limited transactional data received from GCash, PayMaya, and banking partners in the course of processing deposits and withdrawals. 77gl Casino does not receive or store full bank account credentials; payment processors handle authentication directly.
• Identity Verification Partners: Where automated KYC checks are performed, identity verification data may be cross-referenced with third-party verification services operating under strict contractual data protection obligations.

Purposes of Processing

77gl Casino processes your personal data for the following purposes:

• Account Management: Creating, maintaining, and administering your 77gl Casino player account, including authentication, account security, and recovery functions.
• Service Delivery: Enabling your access to all Platform games, live dealer tables, sports betting, and associated features.
• Financial Processing: Processing deposits, withdrawals, and refunds through GCash, PayMaya, BDO, BPI, Metrobank, and other accepted payment methods in Philippine Peso.
• Regulatory Compliance: Fulfilling PAGCOR licensing obligations, anti-money laundering (AML) requirements under Republic Act No. 9160 as amended, KYC requirements, and mandatory reporting obligations.
• Responsible Gaming: Operating deposit limit tools, session reminder systems, self-exclusion programmes, and reality check functions; identifying and responding to indicators of problem gambling behaviour.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent transactions, account takeovers, bonus abuse, and other prohibited activities.
• Customer Support: Providing 24/7 assistance to players via live chat and email, resolving complaints, and maintaining records of support interactions.
• Platform Improvement: Analysing aggregated and anonymised usage data to improve Platform performance, game selection, and user experience.
• Marketing Communications: Sending promotional offers and bonus notifications to players who have opted in to marketing communications. Players may opt out at any time through account settings or by contacting support.

Legal Basis for Processing

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 77gl Casino relies on the following legal bases for processing personal data:

• Contractual Necessity: Processing necessary to perform the contract between you and 77gl Casino — i.e., operating your account and delivering the gaming services you have registered for.
• Legal Obligation: Processing required to comply with PAGCOR licensing conditions, AML obligations, tax reporting, and other statutory requirements applicable to Philippine online gaming operators.
• Legitimate Interests: Processing necessary for 77gl Casino's legitimate interests in fraud prevention, platform security, and service improvement, where those interests are not overridden by your data protection rights.
• Consent: Where processing is based on consent — for example, optional marketing communications — you may withdraw consent at any time without affecting the lawfulness of prior processing. Withdrawal of consent does not affect your ability to use the Platform.

Data Sharing & Third-Party Disclosure

77gl Casino does not sell your personal data. We may share data with third parties only in the following circumstances:

• Payment Service Providers: GCash, PayMaya, BDO, BPI, Metrobank, and other payment processors receive the minimum data necessary to process your transactions. All payment partners are subject to their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Services: KYC and AML verification partners receive identity data strictly for regulatory compliance verification. Access is contractually limited to that purpose.
• Game Software Providers: Third-party game developers may receive game session data (without personally identifiable information) for the purpose of game integrity monitoring and dispute resolution.
• Regulatory Authorities: PAGCOR and other Philippine regulatory bodies, law enforcement agencies, and courts may receive personal data where required by law, court order, or regulatory direction.
• IT Infrastructure Providers: Cloud hosting, security, and platform maintenance providers who process data solely on 77gl Casino's instructions under strict data processing agreements.

All third parties with whom 77gl Casino shares personal data are subject to contractual obligations to maintain appropriate security standards and to use the data only for the specified purposes.

Cookies & Tracking Technologies

77gl Casino uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential Cookies: Strictly necessary for Platform functionality, including session management, authentication tokens, and security features. These cannot be disabled without impairing your use of the Platform.
• Functional Cookies: Remember your preferences, such as language settings and game lobby configurations, to personalise your experience.
• Analytics Cookies: Collect aggregated, anonymised information about how players interact with the Platform, enabling 77gl Casino to improve functionality and identify technical issues.
• Session Cookies: Temporary cookies deleted upon closing your browser, used to maintain your active login session.

You may manage cookie settings through your browser's privacy controls. Note that disabling essential cookies will prevent you from using core Platform functions including login and gameplay.

Data Retention

77gl Casino retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and Transaction Data: Retained for a minimum of five (5) years following account closure or the last transaction, as required by PAGCOR licensing conditions and anti-money laundering regulations.
• KYC Documentation: Retained for a minimum of five (5) years following the completion of the verification process, or longer where required by applicable law.
• Support Communication Records: Retained for a minimum of two (2) years following the resolution of the relevant support interaction.
• Marketing Preferences: Retained until you withdraw consent or close your account, whichever is earlier.
• Technical Logs: Retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised.

Security Measures

77gl Casino implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your browser and the 77gl Casino Platform
• Encryption at rest for all stored personal and financial data
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Multi-factor authentication requirements for all internal administrative access to production systems
• Regular penetration testing and vulnerability assessments by qualified cybersecurity professionals
• Comprehensive audit logging of all access to personal data records
• Staff training on data protection obligations and information security practices

While 77gl Casino implements industry-standard security measures, no online system is entirely immune from security incidents. Players are encouraged to protect their own account security by using strong, unique passwords and enabling two-factor authentication.

Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 77gl Casino:

• Right to Be Informed: The right to be notified of how your personal data is collected and processed — fulfilled through this Policy.
• Right of Access: The right to obtain a copy of the personal data 77gl Casino holds about you, and information about how it is processed.
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention obligations.
• Right to Object: The right to object to certain forms of processing, including direct marketing communications.
• Right to Data Portability: The right to receive a copy of the personal data you have provided to 77gl Casino in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines where you believe your data protection rights have been violated.

To exercise any of the above rights, please submit a written request to [email protected]. 77gl Casino will respond within fifteen (15) calendar days of receiving a verifiable data subject request, consistent with NPC guidelines.

Children's Privacy

77gl Casino is a real-money gaming platform that is strictly prohibited to individuals under the age of twenty-one (21) years, in accordance with PAGCOR regulations and Philippine law. 77gl Casino does not knowingly collect personal data from individuals under 21.

Where 77gl Casino becomes aware that personal data has been collected from a person under the age of 21 — whether through misrepresentation during registration or otherwise — that data will be deleted and the associated account will be immediately closed with any remaining balance returned in accordance with applicable procedures.

If you are a parent or guardian and believe that a person under your care has accessed or registered at 77gl Casino, please contact our support team immediately at [email protected] so that appropriate action can be taken.

Amendments to This Policy

77gl Casino reserves the right to amend this Privacy Policy at any time, including to reflect changes in applicable Philippine law, NPC regulations, PAGCOR requirements, or our data processing practices. Material amendments will be communicated to registered players via the email address on record or through a prominent notice on the Platform prior to taking effect.

Where required by law, amendments that involve a new or expanded processing purpose will be accompanied by a request for your renewed consent. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Policy.

The "Last Updated" date at the top of this Policy will always reflect when the most recent version took effect. We encourage you to review this Policy periodically.

Contact & Data Protection Officer

77gl Casino has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Policy. For any privacy-related inquiries, data subject requests, or complaints, please contact: